We are unable to accept returns on certain items. These will be carefully marked before purchase.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
Nationwide · free insured label · opened on camera
Sell Gold by Mail
Ships next business day
✓
Kit request receivedConfirmation and next steps are on their way to
What happens next
Your DD Pawn account is ready. Open the Customer Portal and sign in with the one-time code we email to — no password needed.
Your kit ships next business day with a prepaid insured label and a packing form. The label and tracking also appear in your portal under Mail-in gold kits.
Pack your items and drop the mailer at any Post Office or FedEx location, or schedule a free pickup.
We open it on camera the day it arrives, test and weigh every piece, and post the clip to your portal.
You get an offer with the math by text, email and in your portal. Accept and we send your payment. Decline and your items come back with free insured shipping.
