Mail-In Gold · Questions, Answered

Mail-In Gold FAQ

Straight answers about selling gold by mail to DD Pawn Loans — a licensed Florida pawnbroker with a real store in Pompano Beach.

Is my gold safe in the mail?

Yes — your package is fully insured from the second FedEx scans it until it reaches our vault, and every package is opened on camera. Ship in a plain double box, drop it at a staffed FedEx location, and keep the receipt. Full details: insurance & safety.

How long does the whole process take?

Your free insured label is usually emailed the same day you request an estimate. Once your package arrives, your offer comes within 24 hours — and after you accept, your wire or check goes out the same day.

What do you accept by mail?

Gold jewelry from 10K to 24K — chains, bracelets, rings, pendants — plus scrap and broken gold, gold coins, and bullion. Broken or not, it all has melt value.

Do you buy gold by mail from all 50 states?

Yes — the free insured FedEx kit ships anywhere in the U.S., and we buy from every state. Wherever you are, your package is insured to our vault, opened on camera, and paid by same-day wire or check. We are a Florida pawn shop, but the mail-in gold program is nationwide.

Are you a gold buyer for all of Florida, or only Pompano Beach?

All of Florida. DD Pawn Loans is a licensed Florida pawnbroker with one counter, in Pompano Beach (Broward County) — and the mail-in program makes that counter a gold buyer for the whole state. From Miami, Fort Lauderdale and West Palm Beach to Tampa, Orlando, Jacksonville, Naples, Fort Myers, Tallahassee and Pensacola, you request the same free insured FedEx kit, drop it at any FedEx location, and it usually reaches our vault the next morning. Same filmed opening, same payout math, same-day wire or check as a walk-in. If you searched for cash for gold in Florida and wanted a buyer with a street address you can look up instead of a P.O. box, that is what we are. Close enough to drive? Sell gold in Pompano Beach, Fort Lauderdale, Hollywood or Miami.

How is my offer calculated?

Weight × purity × live spot price = melt value, and we pay up to 90% of melt. The same math runs in our gold calculator, so you can check our numbers yourself — before and after you ship.

What happens if I decline the offer?

We ship everything back to you free, fully insured, no questions asked and no fees. You risk nothing by getting an offer.

Who pays for shipping?

We do — both directions. Your inbound label is prepaid and insured, and if you decline, the return shipment is free and insured too. See how the free label works.

Can I track my package?

Yes. Everything moves on tracked FedEx labels, so you can watch your shipment door to door — and so can we.

Do I need to know the karat or weight?

Karat can be “Not sure” — but before we send a free insured kit, we need a short description of what you are sending and its approximate total weight (a kitchen or postal scale is fine) so we can insure the shipment properly. The exact karat and weight are confirmed when we test and weigh everything on camera on arrival. See how we test gold. No scale handy? Bring your items to our Pompano Beach store for an on-the-spot appraisal.

How do I get paid?

Same-day wire transfer or a business check mailed the day you accept — your choice, and you can switch to a check anytime by phone. Details: payment options.

Can I mail gold safely, and is it legal to send gold in the mail?

Yes. Gold jewelry, scrap and coins can be sent through the mail inside the U.S.; what matters is how the package travels. Use the prepaid, insured, tracked label from your kit instead of a stamped envelope, follow the packing form that comes with it, and put nothing on the outside that says gold or jewelry. Hand the package to a person at a staffed counter, not an unattended drop box, and keep the receipt and the tracking number.

How do I sell gold through the mail, step by step?

Request your free kit on our sell gold by mail page: the form asks for your name, phone, e-mail and mailing address, a short list of what you are sending with an approximate weight, photos of the pieces on a scale and a photo of the front of your government ID. A DD Pawn account is created with your e-mail at the same time, and your prepaid insured label and tracking appear in your Customer Portal. Pack your items as the packing form in your kit explains and hand the package over at a staffed counter. We open it on camera, test and weigh every piece and send you an offer with the math; accept and we pay you, decline and everything comes back free and insured, as laid out in how mail-in gold works.

What is a mail-in gold kit, and what does it cost?

It costs you nothing, and requesting one does not commit you to sell. Your kit comes with a prepaid, insured, tracked shipping label and a packing form, and if you decline the offer, the return shipment is free and insured too. See what the kit covers and how to pack it, or request yours on the free mail-in gold kit page.

What should I look for in mail-in gold buyers before I ship?

Look for a state license, a street address you can visit, a phone answered by a person, and insured shipping in both directions. Ask how your package is opened and whether the offer shows the weight and karat of what you sent, so you can check the math against the day's gold market. DD Pawn Loans is a licensed Florida pawnbroker (Ch. 539, F.S.) at 2751 W Atlantic Blvd #101, Pompano Beach, FL 33069, every package is opened on camera, and you can run the same math yourself in our gold calculator.

Is cash for gold by mail paid in actual cash?

No cash goes through the mail. When you accept a mail-in offer, you choose a same-day wire transfer or a business check mailed the day you accept. The offer is figured from the weight and purity we confirm on camera times the day's gold market, less our margin. If you live in Broward or Palm Beach County and would rather be paid at the counter, you can sell gold in Pompano Beach instead.

Why do you need my ID to buy gold by mail?

Florida law requires a valid government-issued photo ID for every purchase a pawnbroker makes, and sellers must be 18 or older. DD Pawn Loans is a licensed Florida pawnbroker, so that rule applies to gold bought by mail just as it does at our Pompano Beach counter. That is why the kit request form asks for a photo of the front of your driver's license, state ID or passport, and asks you to confirm that you own the items and are 18 or older.

Can I just come to the store instead?

Yes — and locals usually should. Visit DD Pawn Loans at 2751 W Atlantic Blvd #101, Pompano Beach, FL 33069 (Mon–Thu 10–7, Fri 9–8:30, Sat 10–7) for an on-the-spot certified appraisal.

Can I get a loan instead of selling?

Yes — we are a licensed pawnbroker, and every estimate shows a pawn-loan option alongside the cash offer. Loans are handled at our Pompano Beach store; see the loan estimator for published rate tiers.

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Still have a question? Call or text (561) 774-9292 — a real person answers during business hours.