How Mail-In Gold Works
Selling gold by mail should not be a mystery. Here is exactly what happens from the moment you request an estimate to the moment your wire or check goes out — every step insured, tracked, and opened on camera by a licensed Florida pawnbroker.
Step 1 — Tell us what you have
Start with the Mail-In Gold estimate form. Tell us what you are sending, pick the karat (or "Not sure"), enter the approximate weight — a kitchen or postal scale is fine — and snap a few photos. Your estimated cash offer appears instantly at live gold prices — we publish our payout of up to 90% of melt value, so the math is on your screen before you ship anything. We need that description and approximate weight before we send your free insured kit, so the shipment is covered properly. The exact karat and weight are confirmed when we test and weigh everything on camera on arrival.
Step 2 — Get your free insured shipping label
We review your request (usually the same day) and email you a prepaid, fully-insured FedEx label with simple packing instructions. You pay nothing to ship. Details on what the label covers are on the free shipping label page.
Step 3 — Pack and ship safely
- Use a plain, sturdy box inside a second box — never write "gold" or "jewelry" on the outside.
- Drop the package at a staffed FedEx location and keep your receipt.
- Your items are insured up to $50,000 from the second FedEx scans the package until it reaches our vault. More on the insurance page.
Step 4 — We open it on camera
Every package is opened, weighed, and tested on camera. This protects you and us: there is a recording of exactly what arrived and what it tested as. Curious how the testing works? See how we test gold.
Step 5 — Your offer, within 24 hours of arrival
We email or text your offer within 24 hours of your package arriving. The offer shows what your items weighed and tested at, priced at live market gold — no vague "top dollar" promises, just the numbers.
Step 6 — Get paid the same day, or get it all back free
Accept, and your same-day wire transfer or check goes out — see payment options. Decline, and we return everything free, fully insured, no questions asked. You risk nothing by getting an offer.
The timeline at a glance
| Stage | Typical timing |
|---|---|
| Estimate & label | Same day as your request |
| Shipping to us | Per FedEx service speed, tracked |
| Offer after arrival | Within 24 hours |
| Payment after you accept | Wire or check goes out same day |
| If you decline | Free insured return shipment |
Shipping from anywhere in Florida
We are a Florida gold buyer first. If you are in Miami, Fort Lauderdale, West Palm Beach, Tampa, Orlando, Jacksonville, Naples, Fort Myers, Tallahassee or Pensacola, the process above is identical — the only difference is speed. A package dropped at a Florida FedEx location usually reaches our Pompano Beach vault the next morning, so most Florida sellers have an offer within two business days of shipping. You are dealing with a licensed Florida pawnbroker at a street address you can look up, not an out-of-state mailbox. Close enough to drive? Sell gold in person in Pompano Beach, Fort Lauderdale, West Palm Beach or Miami.
Why people mail gold to a pawn shop they can watch
DD Pawn Loans is a licensed Florida pawnbroker at 2751 W Atlantic Blvd #101, Pompano Beach. Walk in any business day.
Our appraisals and gold tests run daily for 445,000+ followers across TikTok, YouTube, Facebook and Instagram. The camera culture is exactly why mail-in customers trust the process.
Up to 90% of melt value, calculated at live spot prices — shown before you ship, confirmed at appraisal.
Mail-in gold questions
How do I get a free mail-in gold kit?
Request it on the Sell Gold by Mail page. The form asks what you are sending and its approximate weight (a kitchen or postal scale is fine), and we need that description and weight before the free insured kit goes out so the shipment is covered properly. The kit, the prepaid insured label, the packing instructions and the tracking cost you nothing, requesting one does not commit you to sell, and your label and tracking also appear in your Customer Portal.
Is selling gold by mail safe?
Yes, when the shipment is insured, tracked and opened on camera by a licensed business you can visit. Your free label is insured up to $50,000 from the first tracking scan until the package reaches our vault, and every package is opened, weighed and tested on camera so there is a recording of exactly what arrived. DD Pawn Loans is a licensed Florida pawnbroker at 2751 W Atlantic Blvd #101, Pompano Beach, FL 33069, a street address you can look up and walk into.
How long does selling gold by mail take?
Your free insured label is usually emailed the same day you request an estimate. Once your package arrives, your offer follows with the tested weight and purity shown, and after you accept, your wire transfer or business check goes out the same day. Most Florida sellers have an offer within two business days of shipping.
What gold can I send by mail?
Gold jewelry from 10K to 24K, such as chains, bracelets, rings and pendants, plus scrap and broken gold, gold coins and bullion. Not sure of the karat? Mark it "Not sure" on the form; we test and weigh every piece on camera when it arrives. Leave out cash, costume jewelry and gold-plated or gold-filled pieces (stamped GP, GF or HGE), which are not solid gold.
Do you buy gold by mail from outside Florida?
Yes. The free insured kit ships anywhere in the U.S., and we buy from every state. We are a Florida pawn shop with one counter in Pompano Beach, and the insurance, the on-camera opening and the payout math are identical wherever the box starts; a package shipped from inside Florida usually reaches our vault the next morning.
What happens if I decline the offer?
Saying no costs you nothing. We ship everything back to you free and fully insured, with no fees and no questions asked. The clip of your package being opened is posted to your Customer Portal, so you can see what arrived and how it tested before you decide.
Get my instant estimateTry the gold calculator
Estimates are based on live spot prices and the karat/weight you enter; final offers are set at certified appraisal. Questions? Call or text (561) 774-9292.
How selling gold by mail works from your side of the box
The six steps above are what we do. This section is what you do: how to get ready, what to put in the package, how the offer is worked out, and what happens if you say no. Selling gold by mail goes smoothly when the request you send us matches what is actually inside the box, so most of the work happens before you seal it.
Your step-by-step checklist
- Sort your pieces. Look for a karat stamp inside ring bands, on or near a clasp, or on an earring post. Group the 10K, 14K, 18K and higher pieces separately. No stamp, or not sure? Mark it "Not sure" on the form; we test it anyway.
- Weigh and photograph. Put the pieces on a kitchen or postal scale and take photos that show each piece and the readout. The request form takes up to 8 photos.
- Have your ID ready. Florida law requires a government photo ID for precious-metal purchases, so the form asks for a photo of the front of your driver's license, state ID or passport. You must be 18 or older and own the items you send.
- Request your kit on the mail-in gold page. A DD Pawn account is created with your e-mail, and your label and tracking show up in your Customer Portal.
- Pack it. Use a plain, sturdy box inside a second box and fill the gaps so nothing slides around. Never write "gold" or "jewelry" on the outside.
- Drop it off and keep the receipt. Your tracking number is your proof of shipment until the package reaches us.
What to put in the box, and what to leave out
- Put in: the pieces you listed on your request, any paperwork that came with your label, and a short note with your name, phone number and a count of the pieces.
- Add it to your request first: anything you decide to send that was not on the original request. Coverage is set from your description and approximate weight, so update the request before you ship.
- Leave out: cash, costume jewelry and anything you are not selling. Gold-plated and gold-filled pieces (stamped GP, GF or HGE) are not solid gold, and an electronic tester picks them up quickly.
How your offer is figured
Every mail-in offer uses the same three inputs we use at the counter, and you can check each one:
- Weight. Your items are weighed in grams on a calibrated jeweler's scale, on camera. Stones, clasps and other non-gold parts are identified, so you are paid on the gold itself.
- Purity. The stamp is a starting point, and electronic testing confirms it, with an acid check when a stamp is missing or a reading needs a second opinion. A karat stamp tells you how much of the weight is pure gold: 10K is 41.7%, 14K is 58.5%, 18K is 75%, 22K is 91.7% and 24K is 99.9%.
- The day's gold market. Weight times purity gives the pure gold content. Multiply that by the live market price and you have melt value. Your offer is that melt value minus our buying margin.
Your offer lists the tested weight and purity, so you can run the same math in our gold calculator. If the offer differs from your first estimate, the usual reasons are a kitchen-scale weight, an unknown or wrong karat, or stones and non-gold parts that came out of the weight. The full testing process is on how we test gold.
If you decline the offer
Saying no costs you nothing. We ship everything back to you free and fully insured, with no fees and no questions asked. The clip of your package being opened is posted to your Customer Portal, so you can see what arrived and how it tested before you decide. Want to talk it through first? Call or text (561) 774-9292 and a real person answers during business hours. More answers are in the mail-in gold FAQ, and coverage details are on the insurance and safety page.